Credit card on file is invalid
The credit or debit card information stored on your Sony Entertainment Network ("SEN") account is invalid, please follow the steps below:
Step 1: Make sure that your credit card details are entered correctly.
Step 2: Ensure that the address information on your SEN account is exactly the same as those on the statement provided by your card issuer.
Step 3: If this does not solve your issue, please read our article on correcting billing errors.